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FAQ
How to order steel grating?
Please specify:
. Type of grating: steel, aluminum, stainless steel, etc.
. Desired construction:
a. Welded steel bar grating
b. Press-locked
c. Riveted
d. Heavy-duty
. Bearing Bar Spacing: Bearing bar size and center to center spacing of cross bars and bearing bars
. Span: bearing bar direction
. Type of anchorage: welded, saddle clips, G Clips, Grate Fast Clips, Weld Lugs, Z Clips, if required
. Finish: mill finish, painted black or galvanized
. Surface: plain, serrated, or slip resistant surface
. Indicate any banding, kick plate, or nosing requirements
. Shipping and tagging instruction
. Drawing Including:
a. Fully dimensioned framing plan drawings
b. Fully dimensioned general arrangement drawings
c. Fully dimensioned grating piece drawings
Think about:
Application or use of product (including environment)
Physical requirements, opening size, percent of open area, etc.
How do you handle logistics?
We work with reliable freight forwarders and shipping companies to ensure safe and timely delivery. We can arrange sea, air or land transportation according to your needs. The freight is calculated based on the order weight, volume and destination.
How long is the typical delivery cycle?
The delivery time depends on the size and complexity of the order. We strive to deliver your order as quickly as possible without compromising quality. Our production and logistics teams work efficiently to ensure on-time delivery.
What is your after-sales policy?
We are committed to providing excellent after-sales service. Our team is always available to answer your questions and resolve any concerns you have. If there are any problems with the product, we will resolve them quickly to ensure your satisfaction.
What is the minimum order quantity (MOQ)?
Our MOQ is flexible and depends on the specific product and customization requirements. In general, we strive to meet the needs of small and large orders to meet the different needs of customers.
How do you control the quality of your products?
From raw materials to finished products, the QA team will track and test and record them to ensure that every step is traceable and that the materials entering the next process are qualified. In order to ensure the quality of the grille, we have introduced advanced production lines and testing equipment, and passed ISO:9001 quality management system certification to ensure that the products meet the requirements.
How long does it take to ship the order?
Generally 7-20 days, depending on your order quantity and specifications, customized products take longer time.
What is your minimum order quantity?
According to your needs, any quantity can be shipped for you, but considering the freight, bulk orders will be more cost-effective.
Can you provide samples?
Of course, we can provide you with samples of various material specifications, but you need to pay the corresponding fees.
What are your raw materials?
Our raw materials are carbon steel of types such as Q235, Q355 and stainless steel of materials such as 304 and 316. Customer-specified materials can also be used.
